Do you own a Zendesk CRM to provide support to your customers? Ever thought if you could accept and make calls to customers directly to and from your CRM itself? We have a solution, the Zendesk CTI which enables making calls and SMSes to your customers on a click from the CRM and also get the details of all incoming and outgoing calls and SMSes.
Business Communication IFTTT Flows for Zendesk CTI
Best CRM Phone Integration
Zendesk Telephony provides best CRM Telephony Integration for managing your customer information and the communications with them.
Auto creation of tickets on incoming calls
The CRM Phone Integration enables your agent to create a new ticket or update an existing one on an incoming call to the company.