If refund is initiated after the commencement of work, the maximum refund or charge will be 50% of the order amount. There will be no refund if refund is initiated when more than 50% of the work has been completed or 1 month is past after payment. In the event of refund of any paid services for which payment has been successfully made, we must be notified of the same in writing an email at customer-success@umstechlabs.
Refunds will be initiated on the same day when we received the refund request. It will take between 5 and 21 days for the refund amount to reflect in the customer’s bank account. In case of Netbanking transactions, certain government banks may take some more days. You will not be charged for initiating the refund, but the transaction fee that was charged during the initial transaction processing will not be returned.