- Using the APIs of your Third Party Applications, we can integrate them with Google Chat for basic tasks such as notifications, reminders, status updates, approvals etc.
- Some of the generic use cases are as follows:
- Ticketing CRMs(ZOHO Desk, Salesforce, Zendesk, Freshdesk, Vtiger etc.) can be integrated with Google Chat so that your team members can raise tickets, receive updates on ticket status, approve/reject tickets from Google Chat
- Sales CRM (ZOHO CRM, Salesforce, Freshsales, Vtiger etc.) can be integrated with Google Chat so that your team members can get notifications about newly assigned leads, update lead status etc. from Google Chat
- HR Apps can be updated for leave notifications, leave requests, and office in and out time notifications