In today’s competitive world getting new customer is difficult, further it is more difficult to retain your existing customers. As a business, it’s very important for you to keep taking periodic feedback from your customers. This will help you in customer retention, improve your offerings and will help you stay ahead of competition.
Our Feedback Management App is just built for this purpose and offers you the ability to collect Customer feedback in an efficient and cost effective manner from a Google sheet or from your CRM database or on ticket closure within your CRM ( Freshdesk, Zendesk, Zoho etc)
Why Feedback Management App?
Own a business in which you take timely feedback from customers? We have the Feedback Management App which is a hassle-free feedback system that will help you in customer retention, improve your offerings and will help you stay ahead of the competition.
Business Communication IFTTT Flows for Feedback Management App
IF you make a call or send an SMS to the customer for feedback/survey from a Google Sheet THEN the feedback management software captures the response into a Google Sheet/ CRM
IF you make a call or send an SMS to the customer for feedback/survey from a Google Sheet/CRM THEN the feedback management software captures the response into a Google Sheet/CRM in the form of Missed Calls/ Incoming SMS from the customers.
Ideal Customer Complaint Management System
Since the feedbacks are collected online, participants from all over the world can be involved regardless of their location.
Best Customer Feedback Tool
The ease of use and simplicity makes it one of the best Customer Feedback Tool in the market. Also it can be accessible through your mobile/ tablet and PC/ Mac. Allows shared access anytime anywhere. Easy to use. No training required.
Feedback via various Channels with Unbiased and honest feedback system
The feedback app enables you to take feedback via IVR, Missed Call and Incoming SMS.