You need to have Zoho Account and Business Whatsapp API account as a prerequisite for the Integration. We will take care of the integration once you have both Zoho Account and Business Whatsapp API account.
With the ever increasing popularity of WhatsApp in the youth and the spending class of society it has become imperative for modern days companies to reach out and serve their customers on WhatsApp.
The challenge here is CRMs do not have ready integration as is with WhatsApp Business. You can get this done readily with SMS or Email. But WhatsApp Business Integration is a real difficult route. Now with the launch of Business WhatsApp API there rises a strong case for Business WhatsApp API integration with Zoho CRM.