We provide the best CRM Telephony Integration for managing your customer information and the communications with them right through your Phone.
Lead Creation on calls
A new lead is created every time a Customer Sales Representative receives a call from a New Caller. Your CSR can enter the details of their lead during the call and an agent can be assigned to these leads.
Click to Call
Enables the agents to call your customers right from the CRM, on the click of a button, without having to dial the contact number themselves.
Call and SMS History
Find all the responses and conversation of Calls and all the SMS details right within your CRM for future references.
Get incoming call notification in your CRM
When a Lead calls, a notification pops up immediately within your CRM software along with the Customer details if it is an Existing Customer.
Click to SMS
You can send customised SMSes to your leads directly from your CRM with the click of a button.
Hear it from our Customers!
“Excellent product all the way from start to finish. I got exactly what I wanted. Exotel-Freshdesk Integration as a Service works AWESOME!”