Integrate communication with your customers in your CRM
What do you get with our Computer Telephony Integration Software?
Notifications in the CRM for incoming calls
When a Lead calls, a pop-up notification is shown in real-time within the CRM software along with the Customer details if it is an Existing Customer.Inbound and Outbound calls get updated within the Call History section.
Best CRM Phone Integration
We provide the best CRM Telephony Integration for managing your customer information and the communications with them.
Integrable with the forms on your website
New Leads can be created in your CRM when a customer fills up the webform in your website or app.
Lead Creation right through calls
A new lead is created every time a Customer Sales Representative receives a call from a New Caller.CSR can edit the details of their lead during the call and agent can be assigned to these lead.
Click to call
Enables the agents to call your customers right from the CRM, on the click of a button, without dialling the contact number themselves.
Click to SMS
You can send customised SMSes to your leads on receiving a call or as part of marketing directly from your CRM on the click of a button.
Hear it from our Customers!
“Excellent product all the way from start to finish. I got exactly what I wanted. Exotel-Freshdesk Integration as a Service works AWESOME!”