What do you get with our Auto Dialer Software?
Click to call
The agents are automatically connected to the customers by a click of a button. The agents do not have to dial the phone numbers of the customers manually themselves.
Conduct Automated telephonic Survey and capture customer response in Google sheet
Scheduling a call
You can schedule a reminder call at specific time
You can call a list of leads one by one automatically using our progressive dialer.
Event based call
You can trigger an automated call on receipt of a missed call or an SMS.
Call recording for Training & Performance Monitoring
The conversations between the agents and each customer are recorded and stored on the cloud. The call recording serve for training and performance monitoring purposes.
Hear it from our Customers!
“The team at UMS TechLabs has provided us outstanding service. They set us up with the Dynamic call flow app for our missed call service and patiently answered my endless queries. They delivered well within the stipulated time and their post implementation support has been great! It’s been a pleasure working with the team.”