Have you ever felt the need of exploring different communication platforms for reaching out to customers ?
Have you ever thought whether your customers are actually reading your messages sent via conventional messaging systems Like SMS & Emails ?
How many times have you got a good response on feedback campaigns via these mediums?
If your answer to the above questions is not affirmative, you really need to think about shifting gears and switching to customer communications on WhatsApp.
Just think if you could integrate WhatsApp with your existing system and send transactional message like status updates, order activity details, appointment status, appointment reminders, ticket logging confirmation, give complaint tracking status, feedback, etc. without using new systems/ softwares. You can do all of this and much more just by Integrating with the WhatsApp API.
Another Interesting use-case for WhatsApp integration is integrating WhatsApp with Tally. You can send invoices straight from Tally to your end customers.
Advantages of integrating WhatsApp for you business communications:
- Hassle free.
- Can send Images too.
- Customer favourite Social platform
- Dependable and will go long way on brand building