Know one knew a missed call could mean more than just ‘I want to talk, but no balance. Please call back ’. If we told you missed calls are being used in business communications, would you believe it?
With UMS Tech Labs Solutions, a missed call could be mean so much, for instance, missed call to register your customer, missed call from a customer for an enquiry, customer mobile number verification on eCommerce websites, and any other way you can imagine.
We have an entire Missed Call Suite to accommodate your various needs. You can pick and match different things you would like to happen when you receive a missed call from your customer. So your customer can communicate with you at Zero Costs. Here is how you can carry out missed call campaigns at the zero costs to your customers and at minimum costs for your company:
Simply publish the number on which you would like your customers to reach you on. When your customer dials the number, the phone gets disconnected automatically after one or two rings. After receiving the missed call, you can do one or more of the following things –
- Just log the customer mobile number for future references. Automatically create leads in your CRMs.
- Send out SMSes about your services to the customer
- Push an IVR call to the customer. (Giving information of your products and services. Also capture whether the customer is interested in you product/service over call.
- Connect one of your Sales/ customer care executives to the customer to respond to their queries.
Take an easy example of providing certain information to your customers, you can publish ‘Give a missed call on XXXXXXXXXX for more information.’ Your customer gives a missed call on the the number, and gets information, through SMS or by getting an IVR call or a call from one of your agents.
In short, Missed Call Marketing Campaigns may be for:
- Promotional Campaigns
- Lead generation
- Sending out product information
- Customer registration for events.
- Zero cost to customer.
- Accurate & Automatic.
- Saves sales team efforts for lead generation as only interested customers gives the misscall.
- Higher Sales.
Easy, simple and yet a powerful way of making use of missed calls! Contact us today for your Missed Marketing Campaign.