Meet Our Customers
Over 800+ businesses trust UMS
Whenever and wherever got stuck and seek a support, Team UMS Techlab was always there for a proper and permanent solutions and I must thank Mr. Shashank Todwal for his kind help and support with skillful knowledge.
I must say, Team UMS Techlab proves that –
“Great service helps organisations drive the customer acquisition, retention and efficiency that make leading companies successful.”
“Thanks to UMS Tech Labs for helping us achieve a successful cloud platform in record time. Service Provided by UMS is a benchmark for the industry!”
“UMS support staff were very efficient. They understood our needs and accommodated for them. Overall very satisfied with the service.”
Your support meant a lot to us. I must thank your team as well who constantly gave their valuable time to sort out issues we faced prior availing UMS services.
I must say UMS is a name we can trust for excellence, best support and best service. Your service approach is not only very professional but also compounded with a personal touch.
Many a time I called you during odd hours due to urgency at our end as you know we are in shipping services which work 24 x 7 basis and you gladly helped me out. You also helped me with issues which were beyond the domain of your service.
We are grateful and I must state that your service is awesome.
Promised Delivery with customer satisfaction. Very helpful for new Startups and continuous support.These guys are amazing in updating us in each and every process and they took the entire responsibility in completing the work successfully at ease.Special thanks to Nikita and Uday, highly professional at work.
“Helped us keep a track of all calls on Zendesk, ensuring great sync between ticket support and call support. It also helped us be proactive on calls as our agents could check any pending issue of the customer and speak accordingly. A great utility overall for our business.”
“UMS Tech Labs is the best thing I got in touch with for the email ids. The service is prompt and very quick. Happy to be in association with you. Will work with you and your company forever.”
“Prompt, Efficient and courteous services. Really impressed by the team’s quick responses which is invigorating.”
“With G Suite, We are experiencing true cloud experience and lot of value for the money. We are happy to work with G Suite along with the great support by UMS Techlab.”
“I am really happy to see that you have kept your promise. Thank you all for your great support to setup and run the entire show within a very short time frame.It’s really a great experience to work with such a professional and motivated company like UMS TECH LABS. Thank you again.”
“I would highly recommend Team UMS for their sound fundamentals, reliable support, enthusiasm and delivery”
“Working with your company has been almost effortless. You are a very client friendly vendor.”
“The best part of working with UMS is the fact that they understand both business and technology. Hence we got a partner who understood our business requirement to help build a custom solution around our needs and technical constraints. The project was delivered in a timely manner, something we appreciate a lot.”
“We at Entrayn Education Technologies have been very happy with UMS Tech Labs. They are quick to respond, attentive to customer needs and courteous throughout the process. They are clear and professional in their communication – they never promise something they can’t deliver on. A special mention must be made of Steve who was super-responsive and unafraid to get into the nitty gritties! On the whole it’s been a great experience working with UMS Tech Labs.”
“Quick at service, agile and economical to one’s requirements.”
“We wanted a customized Cloud telephony -CRM integration solution and this is something that UMS Tech Labs does really well. UMS Tech Labs service is excellent in terms of speed and ease of resolving an issue. I must say that you guys truly go extra mile to resolve your customer’s issue. Thanks for your support.”
“UMS tech labs made the customized & complicated integrations very smooth and fast for us.”
“Shashank and UMS Tech Labs have been very fast and easy to work with and have integrated products quickly for us and our customers.”
“They delivered great service with prompt responses to queries & immediate fixes to any glitches. An awesome product with the value of keeping customer at heart. Kudos!”
“UMS Tech Labs has been great to work with – very efficient and professional in its services. Right from understanding the exact needs to pro-actively following up till the completion of the project, UMS Tech Labs scores on all fronts. A competitive advantage we intend to keep with us. Highly recommended.”
“UMS has helped us understand and easily use Google Suite. They are quick in resolving all our queries and are always available.”
“I am continually impressed by the excellent service that UMS Tech Labs provides. The few times I have requested support from UMS Tech Labs, it has been fast and efficient. It makes a pleasant change to deal with a company that takes pride in providing a first class service. Keep up the good work and thanks for all your help and support so far.”
“Excellent product all the way from start to finish. I got exactly what I wanted. Exotel-Freshdesk Integration as a Service works AWESOME!”
“We found the right team at the right time for the right job. Your people worked very closely and patiently, giving attention to every detail to build the vtiger Integration for us which has automated our sales in a way we imagined.Thanks a ton for a great support. We look forward to achieving greater success together.“
“UMS has great team, which has solution to everything you can think with Google spreadsheet. UMS’ response time and customer need analysis is highly appreciated. Keep up the Good Work.“
“The team at UMS TechLabs has provided us outstanding service. They set us up with the Dynamic call flow app for our missed call service and patiently answered my endless queries. They delivered well within the stipulated time and their post implementation support has been great! It’s been a pleasure working with the team.”
“The UMS team understood the problem we were facing and recommended a cost effective solution to solve the same. The team also got the solution up and running in no time. They have always been available and their customer service is quick and efficient. It’s been great working with the UMS team!“
“Highly reliable , Extremely friendly and very efficient . UMS puts the needs of the client first before anything.“
“Terrific experience working with UMS Tech Labs. High degree of responsiveness, value-for-money rates and 100% delivery.“
“UMS is the “best service provider & best leader”. The Google spreadsheet based solution helps me to punch in orders easily and send transactional SMSes to drivers and customers about the bookings. The solution is easy to use and does what it says.”
“It was a nice experience. U M S was willing to understand and customize. The best part was we did not move out of the office.“